Between airline CEOs and their customers are thousands of arcane rules that employees have to follow. If airlines want to make sure that they don’t have anymore David Dao incidents, one simple rule will suffice.
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Founded in 2010, The Leeward Team is an Organizational Change Management (OCM) consulting firm comprised of highly qualified consultants, focusing on public sector and private clients around the globe. Our expertise is driven by core competencies in human behavior modification.
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